Strategic Salesforce Consulting
Let's get your team selling.
Your tean should be spending more time seling and less time struggling to log their daily activity. To get there we’re going to work hand in hand with you to understand the organization’s goals, identify where your team is experiencing friction within the sales process, and set you up for success.
Whether, its customizing fields, creating workflows, or automating business processes we will ensure that we maximize the CRM capabilities you expect from Salesforce and enable the features you need to grow revenue, boost productivity, and increase visibility.
Sales Cloud implementation that works.
You like leads, you need leads, but not every lead is a good lead.
You like leads, you need leads, but not every lead is a good lead You know optimizing and nurturing your leads is critical to building, sustaining. and growing a healthy sales pipeline. But you aren’t sure what the right tools will get you there.
At DuxburyTech we’ re familiar with the pain. We can help you think through your marketing processes, Customer life eycles, and build lead nurturing programs that will provide ROI for each of your marketing channels. Helping you generate more qualified leads to fuel your revenue growth.
Personalize Customer Engagement.
Connect teams and support customers on their terms.
One of the best ways to generate more revenue from current clients is to nail support.
Your ability to respond and resolve customer issues on the first call, provide extended support hours, and provide access to experts are critical to minimize client churn. The problem you’re facing is your teams all use different tools for different specialties.
Our team can help you integrate your preferred support tools with Service Cloud to keep all your support functions on the same page. Keeping you on track and connected with customers when they need you the most.